SCAL Members Portal Help Center (FAQ)


Where can I find the SCAL member-only portal login page?
 
Help! The login page does not load and display an error message! 
 
  • Please use Google Chrome or Mozilla Firefox to access the portal.

I have forgotten my password. How do I reset my password?
 
  • Step 1: Visit the forget password page
  • Step 2: Please enter your email address that is registered with us and click submit.
  • Step 3: An email with a password reset link will be sent to the email address. Please kindly check your spam/junk/quarantine folder.
  • Step 4: Follow the on-screen instructions to reset your password.
  • Step 5: Login to the SCAL-member portal
     
I have forgotten my username. How do I find my username? 

For Ordinary, Associate, Trade members: 
  • If you are a member who joined SCAL before Aug 2021, please take note that user account is created based on business email address indicated on your application form. Please check with your company representative for the authorised email login.
  • If you are a member who joined SCAL after Aug 2021, please take note that user account is created based on member’s preference as indicated by your company representative on the membership application form. Please check with your company representative for the authorised email login.
For Individual members:
  • Your user account is created based on the email address your indicated on your SLOTS application form. Please kindly check your form. 
For SLOTS: 
  • Your user account is created based on business email address indicated on your SLOTS application form. Please check with your company representative for the authorised email login.
For Student members:
  • Please email elaine@scal.com.sg with your name, email address and name of institution.
     
I am a new member of SCAL. Where can I get the log in details for the Members Portal?
 
  • Our membership department will create the user account based on member’s preference as indicated on the membership application form. Please check your member form or with your company representative for the authorised email login. 
  • For student member, please email elaine@scal.com.sg with your name, email address and name of institution for assistance.

Can I create new login account on behalf of my colleague/ myself?
 
  • Please send in your request to hello@scal.com.sg with name, job title, email address (with company domain name i.e. jane@scal.com.sg) and company name.

Can I share my SCAL member portal access to my company’s subsidiaries, joint venture company, business partner/associates, friends?
 
  • This portal is STRICTLY for SCAL members ONLY and are not applicable to affiliated businesses. Please DO NOT share your login credentials without the permission of SCAL.
  • SCAL reserves the right to terminate members’ access to the membership portal should they be found to have transferred/misuse/share access beyond registered members

Can I share the content in SCAL member portal access to my business partner/associates/ friends who are not SCAL member?
 
  • All materials shared via this portal SHOULD NOT be copied, distributed, or reproduced in whole or part, nor passed to any third party, without the permission of SCAL.
  • SCAL reserves the right to terminate members’ access to the membership portal should information be found to have been transferred/misuse/share without SCAL’s permission.

Need help?

Please email us at hello@scal.com.sg and our technical team will assist you.